Frequently asked questions
How much does therapy cost?
Our therapists have different rates based on experience, so your session rate is based on your therapist’s rate, the type of therapy and the length of session. All of our therapists offer sliding-scale time slots at off hours for clients in financial need. You can talk to your therapist about this opportunity before your first session.
Do you take insurance?
We spend all of our time focused on you, our client, not on the phone arguing with insurance companies. If you want to use your insurance, we can give you a receipt that you can submit to your insurance company for any reimbursement you may get for out of network care. Some of our clients get almost 100% reimbursement, some do not receive any reimbursement. Many clients choose not to use their insurance because of the potential negative consequences associated with using insurance for mental health services. Insurance companies require a diagnosis of mental illness. This diagnosis will become part of your permanent health record and may restrict future opportunities (employment, life insurance, etc.). You can talk to your therapist about the potential pros and cons of using your insurance. In any event, the choice whether to use your insurance is up to you
How long should I plan to commit to therapy?
After our first session, you will begin by meeting weekly for 50 minute sessions. If there are conflicts that prevent you from meeting weekly, we also offer extended sessions or sessions via phone or video chat. There is no definitive answer for how long you will need to continue therapy. Most couple see dramatic improvement in 12 - 16 sessions, individual progress take longer or shorter depending on the issue being addressed. You and your therapist can decide together if you would benefit from more or less time as you continue treatment.
When are your therapists available?
Everyone in our practice offers slightly different availability. Together, we are available Monday-Friday 9 am - 9 pm, and Saturdays 10 am - 6 pm.
We are closed on all major holidays.
How do I know which therapist will be the best fit for me?
One of the most powerful forces in therapy is the alliance and rapport you have with your therapist, so we certainly understand that you want to find a therapist with whom you feel comfortable. Further, various qualities contribute to finding the therapist that is the best fit for you, such as availability, rate, experience, demographics, and so on. We recommend you read our bios and request an appointment with the therapist you feel most drawn to. From there, we offer free consultation phone calls to help determine if we’re a good fit.
I’m struggling with my relationship, but my partner does not want to go to therapy. Is individual therapy a good idea?
As Marriage and Family Therapists, if the issue you’re struggling with involves someone else, we generally recommend both of you attend therapy. We also know that various complex reasons may prevent this. If this is your case, please still reach out to one of our therapists. We can still support you and help you learn to express what you are wanting and needing in a non-attacking, non-defensive way, ensuring the best chance of your partner hearing you and responding to your needs. We can also help you explore and determine potential underlying needs of your partner, enabling you to shift out of reactivity and into empathy and responsiveness. Since relationships are a dynamic, often if one couple member changes how they express themselves and how they respond, the entire relationship can be transformed. So yes, our unique, “couple therapy for one” approach can still be very helpful even if your partner cannot attend.
Does your center offer services for children?
We do not offer services for individuals under the age of 18.